![]() PlayStation planted their roots in Japan in 1994, when the original PlayStation launched. They do not list a customer support phone number or email address. to 8 p.m., and Saturday through Sunday from 9 a.m. PlayStation has customer support agents available for live chat requests Monday through Friday from 8 a.m. If you have questions or concerns about your product, PlayStation recommends that you reach out to their support team and review the FAQs before requesting a refund, as this can solve most technical issues. Damaged items are ineligible for return or refund. Items must still be in like-new condition and contain the original packaging, including any manuals, cables, and accessories. Orders for PlayStation Plus and PlayStation Now vouchers, however, are nonrefundable. Physical products may be eligible for return within 30 days of shipping, per PlayStation's return policy. However, individuals not subscribed to PlayStation Now may be subject to shipping charged based on the weight, size, and shipping method required for their order, unless otherwise stated or as part of a promotion. PlayStation offers free shipping for PlayStation Now customers on online purchases. You'll also be able to participate in giveaways and other promotional events offered by the company. ![]()
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