Local residents of states listed above are responsible and take liability when placing orders. We can not ship to: Alabama, Arkansas, Delaware, Illinois, Kentucky, Massachusetts, Mississippi, Oklahoma, Pennsylvania, Rhode Island, and Utah. It is the customer's responsibility to file a claim if the package is stolen or lost. We are not responsible to damage due to weather conditions. The drama all comes from rye notes that clearly benefit from. But this bourbon is only as impressive as that transition was. High West does not suck and is not terrible. Sourced From Multiple Distillers / High West Distillery. We are not responsible for defected corks or broken seals due to shipping. We talk about bourbon, rye, or any American whiskey here (yes, even Jack). If a order has a significant leak, please contact us and we will do our best to resolve the issue. Leaks are not covered under our damage policy and cannot guarantee bottle will not leak. A refund can only be issued if the damaged product is returned. If any products are damaged during shipping, please email us a picture of the damaged product. The average size and weight of typical 750ml, 1.0L, 1.75L bottles and items with special packaging will require additional shipping costs and we contact you if there is any difference.Īll products are carefully packaged in shipping appropriate containers or boxes. If you place an order and an item is out of stock we will first attempt to get the product, if the product is unavailable we will send out the order without the out of stock product and refund the missing product.ĭue to demand and availability, we cannot guarantee that orders will be filled if you order a limited or seasonal release.Īll shipping prices are estimates and are based on your destination. Once your payment is confirmed we will try to ship your order within 3 business days and during the holidays some orders may take a little longer. Price and availability are subject to change without notice. Absolutely no alcoholic beverages over 24% alcohol (48 Proof) should be shipped by air. Alcoholic beverages with less than 24% alcoholic content are not subject to hazardous materials regulations. We cannot be held responsible for damaged items due to the selection of ground delivery for your order! If you notify us that you would like your order to be put on hold until temperature conditions are more suitable for shipping, we will attempt to do so at no additional cost.Īlcoholic beverages with more than 70% alcohol content or 140 proof, including 95% grain alcohol are not available for purchase to be shipped. This is because of the potential heat exposure during warm weather conditions and extreme cold during the winter months. Ground delivery is not recommended for any order. If a return is allowed, the customer shall pay for all shipping costs and may be subject to 10% fee. If you require a refund, please email your request to: with your reason for return.
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